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In addition, if you've got multiple neglected documents listed in your print queue, then you will need to repeat the preceding steps before printing queue is empty, also (as a word of warning ) if you have more than one printer installed (such as me) you need to make sure that the printing queue window available is (actually ) the correct printer queue( since each printer has its print queue and this can be done via the"Apparatus and Printers control panel window -> click -> Watch whats printing sub menu option". https://printerdrivererorstate.jimdofree.com/