Dr. Dipak Nandi: Gives You Sunknowledge's Pre-billing Opportunities Which no other RCM Offer

Dr. Dipak Nandi: Gives You Sunknowledge's Pre-billing Opportunities Which no other RCM Offer

Sunknowledge Services Inc is a next-gen medical billing and collection organization with integrated telemedicine support by the chairman and visionary Dr. Dipak Nandi. Being a New York-based MD, entrepreneur and psychiatrist and also a key member of the United States India Business Council (USIBC) he is also

The key person in developing and changing the medical billing world through his outsourcing medical billing services opportunities, Dr. Dipak Nandi ensures the highest productivity metric at a low cost which no other RCM offers in the medical billing business.

Understanding the demand and complexities of the billing process and present industries mandate Dr. Dipak Nandi offer pre-billing support performing standalone /end to end front end billing services which no other RCM offers.

Our complete Pre billing support:

Order Processing

  • Account creation
  • Patient creation
  • Provider entry (if required)
  • Insurance entry (if required)
  • Eligibility verification
  • Via calls – Benefit level (i.e. copay, coinsurance, deductible, OOP), exclusions, DME limitations, authorization requirements
  • Via provider portal - Benefit level (i.e. copay, coinsurance, deductible, OOP)
  • Same and similar check for Medicare patient
  • Ordering doctor office and patient follow-up via calls and fax for notes, charts, therapy reports, Rx etc needed for the procedure
  • Authorization
  • Initiation of authorization with payer via call, online or fax
  •  Follow-up with payer
  • Acknowledgment of outcome and uploading document to patient’s account (if required)
  • Linking of the product with authorization
  • Creation of Sales Order and delivery ticket
  • Scheduling for delivery by contacting the patient and coordinating with the client

Today being the operational extension for more than 28 specialties of 100s satisfied clients we today, have the advantages of working on different industries standard and billing software like Team DME; DME Work; OPIE; Brightree; Prime Rx; Futura, Kareo, CPR+ HME and many more.

Providing a much needed tailored customized billing support, we offer an 80% reduction in the operational cost for all our clients with a 99.9% accuracy rate in all the billing process and highest first-pass collection rate of 97%.

In fact, our additional CPAP support also makes us distinct from the other RCM organization:

Tracking User Compliance for CPAP users:


  • New PAP Set up Call (within 0 - 72 hours of the set-up of a machine)
  • PAP Adherence call (follow up calls on 5th,15th, 30th, 60th, 90th day)
  • Reminder calls to the patient regarding follow-up appointment with ordering physician (post compliance being met)
  • Counseling calls to patients who have not met the compliance requirement


Dr. Dipak Nandi’s complete operational transparency policy has lead Sunknowledge Services Inc policy with robust reporting including added advantages of 24*7 no-cost assistance for all medical billing problems.

Other benefits that help visionary Dr. Dipak Nandi build his successful medical billing destination are as follows:

  • 30% shrink in your account receivable bucket from the 1st month itself
  • Excellent industries references
  • $1 million Hiscox/Geico Insurance coverage for any errors of Omission & commission
  • A service charge of as low as $7 per hour or 2.75% of the collection
  • We bear all costs of transition during your migration from the old vendor
  • No binding contracts

‘Though the medical pre-billing process requires detailed understanding and rarely offered by any RCM organization. Our expert team ensures to take the extra initiative in reaching the desired requirement of our clients without any fail. In fact, our expert ensures taking the right steps in the right places with our years of experience and proficiency in the billing process, leading to profitable outcomes; so that you don't have to worry about the revenue generation and focus more on the patient care’ as quoted by Dr. Dipak Nandi himself.

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